Last updated: February 2025
28 sections
GradeCircle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Website"), use our strategic decision simulators, consulting and workshop services, applications portfolio, client portal, blog, contact and investor interest forms, and related offerings (collectively, the "Services").
Our Services include: (1) our public Website and content (e.g., service and application pages, blog); (2) contact, consulting, and investor interest submissions; (3) invitation-based client portal access for organizations; and (4) analytics and site functionality that may use cookies and similar technologies in accordance with your preferences. This policy applies to all of these activities.
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to be bound by the terms described in this policy. If you do not agree with our policies and practices, do not use our Services.
We collect information that you voluntarily provide when you interact with our Services, including:
We do not collect payment or billing information through the Website for our consulting or simulator services; any payment details are processed by third-party payment processors under their own terms and privacy policies.
When you visit our Website or use our Services, we automatically collect certain information about your device, browsing behavior, and usage patterns, including:
We may also receive information about you from third-party sources, including:
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
We may share your information with trusted third-party service providers who perform services on our behalf, including:
These service providers are contractually obligated to protect your information, use it only for the purposes we specify, and comply with applicable data protection laws. They are not permitted to use your information for their own purposes.
We may disclose your information if we believe it is necessary or appropriate to:
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or successor organization. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your information.
We may share your information with third parties when you explicitly consent to such sharing. For example, if you choose to participate in a co-marketing campaign or referral program, we may share your information with our partners as part of that arrangement.
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This may include statistical information about user behavior, usage patterns, and trends. This information helps us and others understand how our Services are used and may be used for research, analytics, and business purposes.
We take the security of your personal information seriously and implement appropriate technical, administrative, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You acknowledge that you provide your personal information at your own risk.
If we become aware of a security breach that may have compromised your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the nature of the breach, the types of information that may have been affected, and steps you can take to protect yourself.
Depending on your location and applicable data protection laws (such as GDPR, CCPA, or other regional privacy laws), you may have certain rights regarding your personal information. These rights may include:
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request to ensure the security of your personal information.
Please note that some of these rights may be limited in certain circumstances, such as when we have a legal obligation to retain your information or when your request would adversely affect the rights and freedoms of others. We will inform you if we are unable to fulfill your request and explain the reasons why.
If you are not satisfied with our response to your request, you may have the right to lodge a complaint with your local data protection authority or supervisory authority.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
GradeCircle is a global company, and your information may be transferred to and processed in countries other than your country of residence, including the United States and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your country, and may not provide the same level of protection for personal information.
When we transfer your personal information across borders, we take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:
By using our Services, you consent to the transfer of your information to countries outside your country of residence. If you have questions about our international data transfer practices, please contact us using the information provided in the "Contact Us" section below.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on various factors, including:
Generally, we retain personal information for the following periods:
When we no longer need your personal information, we will securely delete or anonymize it using industry-standard methods. However, please note that some information may remain in backup systems for a limited period before being permanently deleted, and we may retain certain information as required by law or for legitimate business purposes.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
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